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  1. Snapcycle
  2. Technical Support
  3. FAQs

FAQs

  • How do I configure my Snapcycle ebike from a Class 2 to a Class 3?
  • What if I am not planning to use my ebike for extended periods of time?
  • Why does my battery gauge fluctuate while I am riding?
  • How do I know if my battery is fully charged?
  • Will my pedalling charge the battery?
  • Can I charge my battery before it goes flat? Is it okay for me to not fully charge my battery before each use?
  • What if I lose my battery key?
  • Can I lock the battery?
  • Are your batteries waterproof?
  • Where do I find information about your error codes?
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